1. Who can update content? Can we do it ourselves?
Our team updates content whenever your business requirements change. Whether it is basic updates to text and graphics, or more complex changes to animations or video, no job is too big or too small. We also provide you with the tools to update content yourselves so you are not locked into using our services. With CourseBuilder (content development tool), you can decide what updates it makes sense to do in-house and what to outsource. This flexibility provides you with the best solution depending on the complexity of the change and the amount of time and resources you have available.
2. What system or processes do you use to communicate, track and document the details of an update?
We don't just talk about working closely with our clients – we have professional systems that help us work more effectively together. CourseBuilder enhances collaboration so that all stakeholders can make, share, preview and approve changes in one online system. This saves writing emails, travelling to meetings and confusion with different course versions. Project leaders can send messages to anyone involved with the course such as subject-matter-experts or course reviewers, reminding them to contribute and complete their tasks. CourseBuilder's Quality Assurance System allows direct commenting and version control, saving time and increasing accuracy. All updates are documented online – a particularly useful feature when courses need frequent updating or legal approval.
3. How can we create multiple language versions, localised content or additional pages as our company changes?
We help you to get the most value out of each project. CourseBuilder has advanced translation and localisation support with the automatic creation of a master module. All points of the learner interaction are translated including, text, navigation buttons, chapter headings and system messages. Additional pages or local versions of a course can easily be created, reusing as much of the existing content as possible. We can do it for you, or provide the tools so that you can do it yourself. Our goal is to provide you the best content in the easiest way possible.
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